Arkansas Residents Eligible for Free Amplified Phone

Arkansas residents with certified hearing loss can now obtain a new amplified telephone. The Arkansas Telecommunications Access Program (TAP, http://www.arsinfo.org) is offering the Clarity SL45, a new phone that is designed to reduce background noise while amplifying the incoming voice.

Designed by Clarity, Chattanooga, Tennessee, the XL45 features a digital technology that amplifies incoming sounds up to 50dB. The phone additionally features caller ID, an easy-to-read screen, and large buttons for users with arthritis and vision loss.

The phone also includes ClarityLogic, a patented service that enables customer representatives to remotely access and optimize the phone for the end user. The services provides less frustration to seniors by significantly speeding up the customer service process and providing peace of mind, since they don’t have to trouble friends or family for technical help.

To access the service, Arkansas residents simply need to dial the ClarityLogic 800 number and they will be quickly connected to a customer representative who can then access the user’s product and make adjustments, such as increasing or decreasing amplification levels, adjusting tone, programming the phonebook, or customizing speed dial.

The Clarity XL45 is free to any Arkansas resident who has a disability and has been certified by a qualified professional that they cannot use a standard telephone. The person must also earn $50,000 a year or less. If the applicant earns more than $50,000, a shared cost option is available.

Applicants can call (800) 981-4463 to receive more information about this and other available phones, or can download the application online at www.arkansasrelay.com/pdf/TAP_Jan2010.pdf

Clarity offers a similar program for Florida residents, as well.

Hearing Review
January 2011